Privacy Policy
Last Updated: 2025
1. Introduction

Chartered Pharma Consultants Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our consultancy services, visit our website, or otherwise interact with us. This policy is in compliance with the General Data Protection Regulation (GDPR) and relevant Irish data protection laws.

2. Who We Are

Chartered Pharma Consultants Limited is a consultancy firm based in Ireland, specializing in Pharma Regulatory Compliance and CGMP and Responsible Sourcing Audits. We provide Expert guidance on FDA 483s, OAIs, Warning Letters, Recalls, EMA regulations, and other regulatory non-conformance remediations, EU/UK Qualified Person batch review and certification, Chartered Scientist and Chartered Chemist certifications, ensure compliance with supplier ethical practices and responsible sourcing, Mentor and train industry professionals to clients within pharmaceutical, Biologic, Device and other industries in all regions.

3. Information We Collect
We may collect the following types of personal data:
  • Identification Information: Name, address, email address, phone number.
  • Business Information: Company name, job title, business address, and other professional details.
  • Financial Information: Billing information, payment details, or credit card information when making payments for our services.
  • Technical Information: IP address, browser type, device type, and other technical data collected when you visit our website.
  • Communication Information: Emails, feedback, survey responses, or other communication you send to us.
4. How We Use Your Data
We use the personal data we collect for the following purposes:
  • To provide and manage our consultancy services.
  • To process payments for services rendered.
  • To communicate with you regarding your inquiries, consultations, or requests.
  • To send important updates, newsletters, or promotional materials (with your consent, where required).
  • To comply with our legal obligations under applicable law.
5. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
  • Contractual Necessity: To fulfill our contractual obligations with you or to take steps at your request prior to entering into a contract.
  • Consent: Where you have given us consent to process your data for specific purposes (e.g., marketing communications).
  • Legitimate Interests: For our legitimate business interests, such as improving our services, processing payments, or conducting business operations, provided that these interests do not override your privacy rights.
  • Legal Obligation: Where processing is necessary for compliance with legal obligations.
6. Sharing Your Data
We may share your personal data with third parties under the following circumstances:
  • Service Providers: We may share your data with trusted third-party service providers who help us deliver our services (e.g., payment processors, IT providers).
  • Legal Requirements: We may disclose your data if required by law, regulation, or legal process (e.g., to comply with a subpoena or a court order).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
7. International Transfers
As a company based in Ireland, we primarily store and process personal data within the European Economic Area (EEA). However, if we transfer your data outside the EEA (e.g., to a third-party service provider based in another country), we will ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.
9. Your Rights
Under GDPR, you have the following rights regarding your personal data:
  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restriction: You can ask us to restrict the processing of your data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your personal data to another organization, in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data for certain purposes, including direct marketing.
To exercise any of these rights, please contact us using the details provided in section 12.
10. Security
We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
11. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device to track usage patterns and improve website functionality. You can control the use of cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.